Shipping & Refund Policy

At Ask Better Wear, we believe good decisions come from clarity. This policy is designed to be simple, honest, and easy to understand—so you know exactly what to expect when you order from us.

Shipping Information

Where We Ship

We currently ship to selected domestic and international locations. Available shipping options
and rates are shown at checkout.
If your country isn’t listed yet, we’re working on it.

Processing Time

We currently ship to selected domestic and international locations. Available shipping options
and rates are shown at checkout.
If your country isn’t listed yet, we’re working on it.

Delivery Time

Estimated delivery times vary by location and shipping method. Once your order ships, you’ll
receive a tracking link so you can follow it every step of the way.

Please note: delivery timelines are estimates, not guarantees. Delays caused by carriers,
customs, or circumstances beyond our control may occur.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping
method.
Any applicable customs duties or taxes are the responsibility of the customer.

Returns & Refunds

Our Return Philosophy

We want you to feel confident in what you wear – and in the choices you make.
If something isn’t right, we’re here to help.

Return Eligibility

You may request a return if:

● The item is unused, unworn, and in original condition
● All original tags and packaging are intact
● The return request is made within 7 days of delivery

Items marked as final sale or clearance are not eligible for return.

How to Start a Return

To initiate a return, please contact us with:

● Your order number
● The item(s) you wish to return
● The reason for the return

Our team will guide you through the next steps.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

Approved refunds will be issued to your original payment method within 5-10 business days,
depending on your bank or payment provider.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Exchanges

At the moment, we do not offer direct exchanges.
If you’d like a different size or item, please return your original order and place a new one.

Damaged or Incorrect Items

If you receive an item that’s damaged or not what you ordered, please contact us within 48
hours of delivery. We’ll make it right – no unnecessary back and forth.

A Final Note

We design everything with intention – and we approach customer care the same way.
If you have questions, concerns, or need support, reach out. Real people are here to help.